01 — Introduction
Introduction
iSaral Gurukula (operated by iSaral Business Solutions) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at isaralgurukula.com or enroll in any of our training programs.
By accessing or using our website, enrolling in a course, or interacting with our services, you agree to the collection and use of information in accordance with this policy.
02 — Data Collection
Information We Collect
We may collect the following types of information to provide and improve our services:
Personal Information
- Full name
- Email address
- Phone number (including WhatsApp)
- Billing and shipping address
- Payment details (processed securely through payment gateways)
- Educational background and professional experience (if provided during enrollment)
- Communications, feedback, and course progress
Non-Personal Information
- IP address and approximate location
- Browser type and device information
- Session duration and page interactions
- Website usage data and click behaviour
- Course enrollment and purchase history
- Referral source (how you found us)
03 — Collection Methods
How We Collect Information
We collect information when you:
- Register or create an account on our website
- Enroll in or purchase a course or training program
- Fill out a contact, inquiry, or consultation form
- Subscribe to our newsletters or marketing emails
- Contact us via WhatsApp, email, or phone
- Interact with our social media profiles
- Participate in webinars, live sessions, or events
- Respond to surveys or provide feedback
04 — Purpose of Collection
Why We Collect Information
We use collected information to:
- Provide, operate, and manage our training programs and services
- Process enrollments and payments securely
- Personalise your learning experience and track course progress
- Send course materials, updates, and important notifications
- Provide mentorship, student support, and placement assistance
- Send service updates and promotional messages (with opt-out option)
- Generate analytics and aggregated statistical insights to improve our platform
- Comply with legal and regulatory obligations
- Prevent fraud and ensure platform security
05 — Security
Data Storage & Security
Our website is hosted on Hostinger's secure servers. Your data is stored in secure databases protected by firewalls, encryption, and industry-standard security protocols.
All payment transactions are processed through PCI-DSS compliant payment gateways (such as Razorpay or similar). We do not store full credit card or payment card information on our servers.
Access to your personal data is restricted to authorised personnel only, who are required to keep the information confidential.
06 — Communication
Communication
We may contact you via email, phone, SMS, or WhatsApp for:
- Account notifications and login alerts
- Course enrollment confirmations and materials
- Mentorship session reminders and updates
- Customer and student support
- Billing, payment, and invoice matters
- Marketing communications about new courses and offers (you may opt out anytime)
- Placement and career opportunity updates
To opt out of marketing communications, click the "Unsubscribe" link in any email or contact us at info@isaralgurukula.com.
07 — Cookies
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse website traffic.
Types of cookies we use:
- Essential Cookies — Required for the website to function properly (e.g., login sessions)
- Analytics Cookies — Help us understand how visitors use our site (e.g., Google Analytics)
- Marketing Cookies — Used to deliver relevant advertisements (e.g., Google Ads, Meta Pixel)
- Preference Cookies — Remember your settings and preferences
You can modify your browser settings to decline cookies. However, some features of our website may not function properly without essential cookies.
08 — Third Parties
Analytics & Third-Party Services
We use the following third-party services to operate and improve our platform:
Google Analytics
We use Google Analytics to monitor and analyse website traffic and usage patterns. You can opt out by installing the Google Analytics opt-out browser add-on.
Google Ads & Meta Pixel
We use Google Ads and Meta (Facebook) Pixel for remarketing and advertising purposes. Manage your preferences through Google Ad Settings or Facebook Ad Settings.
Payment Gateways
Payments are processed through secure third-party payment gateways. These services have their own privacy policies governing your payment data.
WhatsApp Business
We use WhatsApp Business to communicate with students and prospective students. Messages sent via WhatsApp are governed by Meta's privacy policy.
09 — Your Rights
Your Rights
You have the following rights regarding your personal data:
- Right to Access — Request a copy of the personal data we hold about you
- Right to Correction — Request correction of any inaccurate or incomplete information
- Right to Deletion — Request deletion of your personal data (subject to legal obligations)
- Right to Opt-Out — Withdraw consent for marketing communications at any time
- Right to Portability — Request a copy of your data in a machine-readable format
- Right to Object — Object to certain types of data processing
To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days.
10 — Updates
Policy Updates
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Changes will become effective immediately upon posting on this page.
We will notify enrolled students of significant changes via email. We encourage all users to review this page periodically to stay informed about how we protect your information.
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
11 — Contact
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
- Email: info@isaralgurukula.com
- Phone / WhatsApp: +91 73533 14466
- Website: isaralgurukula.com
- Location: India
Have a privacy concern?
- Email info@isaralgurukula.com
- WhatsApp +91 73533 14466
- Response time Within 24–48 hours